Configure Microsoft Outlook Classic
|| Lookup Your mail server
Please use the following link to look up your mail server ; you will need it.
Prefer written instructions?
Here’s the same step‑by‑step guide in plain text, without icons or reference markers:
1. Retrieve your mail server details
Open the server lookup tool from our Help article (or request its link via help@buildyoursite.com).
Enter your domain name (do not include “www.”) and click Search.
Copy both the Incoming and Outgoing mail server names to your clipboard or a temporary document.
2. Add your account in Outlook Classic
Launch Outlook Classic and choose File → Add Account.
Enter your full email address.
Click Advanced options, check “Let me set up my account manually,” then click Connect.
3. Select the POP protocol
When prompted, choose POP. This downloads mail locally while keeping a copy on the server for 14 days.
(If you prefer, you can choose IMAP to keep mail on the server indefinitely, but you’ll need to clean up your mailbox regularly.)
Enter your email password and click Connect.
4. Configure incoming & outgoing servers
If Outlook auto‑configures the account, click Done.
Go back to File → Account Settings → Server Settings.
For Incoming mail server, paste the name you copied earlier.
For Outgoing (SMTP) server, paste the outgoing name you copied.
Set Encryption to Auto and ensure the SMTP Port is 587.
Click Next so Outlook can verify your settings.
5. Fine‑tune advanced retention settings
Return to File → Account Settings → Account Settings (first option).
Select your new account and click Change.
Under Mail to keep offline, choose how many days to retain mail on the server (for example, 30 days).
Check “Remove from server when deleted” to have deletions in Outlook also remove mail from the server.
Click Next, then Done.
Please use the following link to look up your mail server ; you will need it.
Prefer written instructions?
Here’s the same step‑by‑step guide in plain text, without icons or reference markers:
1. Retrieve your mail server details
Open the server lookup tool from our Help article (or request its link via help@buildyoursite.com).
Enter your domain name (do not include “www.”) and click Search.
Copy both the Incoming and Outgoing mail server names to your clipboard or a temporary document.
2. Add your account in Outlook Classic
Launch Outlook Classic and choose File → Add Account.
Enter your full email address.
Click Advanced options, check “Let me set up my account manually,” then click Connect.
3. Select the POP protocol
When prompted, choose POP. This downloads mail locally while keeping a copy on the server for 14 days.
(If you prefer, you can choose IMAP to keep mail on the server indefinitely, but you’ll need to clean up your mailbox regularly.)
Enter your email password and click Connect.
4. Configure incoming & outgoing servers
If Outlook auto‑configures the account, click Done.
Go back to File → Account Settings → Server Settings.
For Incoming mail server, paste the name you copied earlier.
For Outgoing (SMTP) server, paste the outgoing name you copied.
Set Encryption to Auto and ensure the SMTP Port is 587.
Click Next so Outlook can verify your settings.
5. Fine‑tune advanced retention settings
Return to File → Account Settings → Account Settings (first option).
Select your new account and click Change.
Under Mail to keep offline, choose how many days to retain mail on the server (for example, 30 days).
Check “Remove from server when deleted” to have deletions in Outlook also remove mail from the server.
Click Next, then Done.
Updated on: 04/16/2025
Thank you!